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Our concern is to uncover an excellent product. Therefore, we pay attention to all the details; Our products not only Turkey's "Soccer Jersey" is produced in the largest manufacturing facility working on. The fabrics we use are first class professional form micro interlock fabrics. Our prints are "sublimation". Sublimation prints are a kind of printing that doesn't give a plastic feel and is also breathable. There are no substances harmful to human health in the content of paint used in our fabrics and prints.
UPS Shipping within Turkey and we are doing with our submission of our post office and DHL international shipments.
Shipments within Turkey 1-3 business days, are delivered to the address within 2-7 working days in cases where international shipments customs Ramada losing time.
Roaft offers 100% return / exchange guarantee to its users. You want to make a refund or exchange? As Roaft, we stand behind the quality of every product we sell, and we hope you are satisfied. If you are dissatisfied for any reason, return the product in its original box undamaged to us at any time, and we will refund it immediately or make the change as desired. If you want to return a defective or incorrect product, please contact us, so we can compensate you for our mistake immediately.
Roaft Return / Exchange Address:
Roaft Tasarım Tekstil - Fatih KAVLAK
Beşyol Mahallesi Akasya Sokak Kılıç İş Merkezi No:25 Kat:4 Florya-Küçükçekmece/İSTANBUL
Tel: 0530 283 30 03
You can make your payment using one of the options we offer during the ordering process; Credit Card, Bank Card, Wire Transfer/EFT
Wire Transfer / EFT Bank Information:
Süleyman Köse
Bank: Yapı Kredi Bank
Account Number: 2959224
IBAN(TRY): TR95 0006 7010 0000 0052 9592 24
We offer installment to the credit cards we have contracted.
There may be several reasons for this; You may be entering the mail address incorrectly. If you do not remember the mail you have registered, you will have to re-register or contact us at info@roaft.com. You may be entering your password incorrectly. In this case, you can renew your password by clicking the member login and using the "forgot password" link. If you have done all of the above steps correctly and cannot log in, you can contact us at info@roaft.com.
www.roaft.com is our main sales channel.
When determining your own body size, we recommend that you spread your uniform jersey or outfit on a flat surface and take your measurements. When determining the height, you should measure the distance from the point where the collar and shoulder meet to the bottom, and from the armpit to the other armpit when determining the width.
You should wash with similar colors at maximum 30 degrees and without using bleach. In order to ensure a longer service life, we recommend reverse ironing.
And shipping is free for your purchases over 1.000 TL in Turkey.
Yeah. We can ship to many countries in the world.
For a refund / exchange, you can send the item in 30 business days without any damage. In case of any dissatisfaction, you can always contact us via email at info@roaft.com.
We will send you a notification e-mail within 24 hours of receipt of the return cargo at the Roaft and after the product check is completed, and we will issue a refund order for the refund using the same payment method you used during the order. Your refund may differ according to the terms of the payment method and will be completed in an average of 3-10 business days.
If the campaign conditions continue to be met in case of cancellation or refund in an order that has benefited from the campaign, refund or exchange is made before the cancellation of the campaign. However, if the products after the return and exchange are not sufficient to meet the conditions of the campaign, the campaign will be canceled and the refund will be made considering the cancellation of the campaign.
We use SSL in purchasing transactions as a security measure. Roaft does not store any credit card or personal information you do not allow, and does not share it with third parties.
You can cancel your order at any time before the production starts. To cancel, simply find the order on the order tracking screen and click cancel.
No. You can also order without a member. However, we would like to remind you that when you become a member, you can benefit from many discounts and campaigns, and be aware of new designs and developments related to Roaft.
You can follow your order from the "My Orders" tab after logging in and entering your profile.
If you ignore us, the answer is yes :( For this, info@roaft.com e-mail address you are a member of "I want to close my membership" is enough to send mail.
After logging in, click "My Account" at the top left of the site to update all your information.
We are able to send wholesale products to the points of sale in accordance with our designs and concept. You can contact us at info@roaft.com.

 

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